1.) What are Gold Points? 2.) Why use Gold Points? 3.) Who are Gold Points for? 4.) Where can I use my Gold Points? 5.) How do I start my Gold Points account? 6.) How do I add funds to my account? 7.) Can my parents call to add money to my Gold Points account? 8.) What is a Card Value Center (CVC)? 9.) Can I add Gold Points to my Library Card? 10.) Do I need to get a new card to use Gold Points? 11.) Do I pay a transaction fee each time I use my Gold Points? 12.) Will I need a PIN code to use my Gold Points account? 13.) How do I check my balance? 14.) Who can use my Gold Points? 15.) What happens to Gold Points in my account at the end of each semester? 16.) What should I do if my SJSU ID card is lost/stolen? 17.) Who should I contact if I encounter a problem with my card? 18.) I have more than one SJSU ID Card; can I use all of them? 19.) Can I withdraw money from my Gold Points account? 20.) How do I get a refund for my Gold Points? 21.) What are the Gold Points office hours of operation? 22.) Where can I get more information about Gold Points?